Call Us: 09 639 0988


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Please read the following terms & conditions carefully as the person making this order is deemed to have read, understood and accepted these conditions on behalf of all persons (if any) in the order.


Mon-Wed: .......................10am to 6pm

Thu-Fri: ........................10am to 8pm

Sat: ...............................10am to 6pm

Communicate With Us (Call / E-Mail / SMS / MMS / Fax)

Before placing an order

Please have your enquiry in details with products name, delivery date & address



You will receive an email confirmation when your order is despatched. The email will contain the tracking number for your parcel.

Deliveries to countries other than New Zealand cannot be delivered to a P.O. Box and require a physical address.

For successful delivery please supply a physical address where someone will be present to sign for your item between the hours of 9am and 5pm weekdays.

Products which are in stock will be delivered within 2 to 5 working days from the date of your order.

Should any product be unavailable (not in stock): We will advise the product is on back order and the estimated delivery date. We offer courier rates depending on the size of your order and location. We will always confirm delivery cost with you prior to charging credit cards. 

If you suspect your order has been lost in transit please contact us at

We will use this delivery information to make a claim with the freight company. We will offer you the choice of a replacement or a full refund once we have received confirmation from the freight company that delivery was not successful.


We do not offer refunds or exchanges for change of mind.


Once you have placed your order you can cancel your order within 24hrs. Once payment is received you cannot cancel your order. You must contact us in writing at  within this to advise us of the cancellation


All prices on the Paradis Beauty website are listed in New Zealand Dollars (NZD) and are inclusive of 15% goods and services tax (NZ GST).


Payment can be made via DPS by credit cards as approved by DPS and via bank deposit for orders within New Zealand.

International orders via DPS only.

All funds must be authorised and cleared before an order is commenced.


Gift vouchers can be redeemed to pay for your order at

They cannot be exchanged for cash. The expiry date is 3 months from date of purchase.

Due to the limited edition nature of our products, we can only guarantee items available on our website at the time the voucher is redeemed

Please refer to our full Terms & Conditions at


Paradis Beauty reserves the right to refuse an order.

Non acceptance of an order may, for example, result from one of the following:

  • The product ordered being unavailable from stock
  • Our ability to obtain authorisation of payment

The identification of an error whether pricing, typographical or other within the product information


Your name, address, e-mail address, credit card information and any other personal information that we hold is for the sole use of Equipoise Spa Health & Beauty Ltd and any of its Subsidiary companies. This information will not be sold or rented to any third party.

Please email us for an answer to any other privacy questions. We may from time to time email news on our special offers, features and services. You can opt out of any such communication -click on the unsubscribe feature located on your email newsletter. 


We may from time to time update this policy. Amendments to this policy will be posted to this page

The Physical address and Business contact for Paradis Beauty is:

341 Dominion Road, Mt Eden, Auckland,
New Zealand


Within NZ: 09 639 0988 and 09 630 6242

International callers: +64 639 0988 and +64 9 630 6242